Privacy Policy

Last updated: 15th January 2026

1. Data Controller Sampo Research Address: Tykkimiehenkatu 3 as 1, 21280 Raisio, Finland Email: support@samporesearch.com

2. Personal Data We Collect We may collect:

• Account information (email, username, password hash)
• Usage data (interaction logs, feature usage, preferences)
• Device data (IP address, browser type, OS)
• AI interaction data (text inputs, uploaded files, messages)
• Cookies and analytics data (see Cookie Policy) You will always be informed when providing personal data is required.

3. How We Use Personal Data We use your data to:

• Provide core Service functionality
• Improve performance & user experience
• Secure the Service and prevent abuse
• Provide customer support
• Develop and improve AI models (only if explicitly consented or anonymized)

4. Legal Bases (GDPR Article 6) We process your data under:

• Contract — to provide you the Service
• Consent — for optional features (e.g., newsletters, analytics)
• Legitimate Interest — to secure and improve our platform
• Legal Obligation — for recordkeeping, fraud prevention

5. Data Sharing We do not sell your personal data.

We may share data with trusted providers:

• Hosting providers
• Analytics tools
• Email delivery services
• AI service providers (if applicable) All partners follow GDPR and data-processing agreements.

6. International Transfers If data is transferred outside the EU/EEA, we ensure adequate safeguards such as Standard Contractual Clauses (SCCs).

7. Data Retention We keep personal data only as long as necessary:

• Account data — until account deletion
• Logs — typically 30–180 days
• Backups — up to 90 days

8. Your GDPR Rights You may request:

• Access to your data
• Correction
• Deletion (“Right to be forgotten”)
• Restriction of processing
• Data portability
• Withdrawal of consent Contact: support@samporesearch.com

9. Security We implement technical and organizational measures such as encryption, access controls, and secure hosting.

10. Children’s Privacy We do not knowingly collect data from minors under 16.

11. Updates We may update this policy and will notify users when changes are material.